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UK casino sites FAQ

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To play at Lemon Casino, you must have your main residence in Germany, Poland, or Hungary, be at least 18 years old, and have completed the registration process. Please note that all the information you provide during registration must be verified with an ID card, passport, or other documents to be able to play. Please note that deposits made for purposes other than gaming (for example, money transfers or illegal activities) are strictly prohibited. Lemon Casino’s customer support operates mainly in the English language. If you want, you can also ask support agents to use a translator to help you in your own native tongue. Online chat is relatively friendly and is open 9 to 12 hours per day depending on the day.

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Whether you prefer classic slots or progressive jackpots, there is something for everyone in the world of online slots. Many UK online casinos also have a dedicated help section on their websites, offering FAQs and guides to assist users before they need to contact support. Comprehensive customer support and helpful resources ensure a positive and satisfying player experience at online casinos.

Note that your account will not automatically reactivate – you must reach out to customer support for reactivation. Time-outs at LeoVegas range from 24 hours to six weeks, and effectively close player accounts for the specified duration. Players will be unable to access their accounts during their self-imposed time out. Accounts will automatically reopen once the time-out period has passed.

These factors collectively determine the overall quality and reliability of an online casino. A casino offering a wide range of games from top software providers is likely to provide a superior gaming experience. Whatever your answer is, you should always choose British gambling sites running under a valid licence from the UKGC.

Tested and Ranked: 10 Best UK Online Casinos for 2025

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